1. Information We Collect
- Identification information — full legal name, address, date of birth, government-issued ID where required by FinCEN or state agencies.
- Business information — entity names, EINs, ownership structure, registered office details.
- Account information — email, hashed password, role, portal activity.
- Payment information — billing details processed by our PCI-compliant payment processors. We do not store full card numbers.
- Technical information — IP address, browser type, device identifiers, and analytics data.
2. How We Use Your Information
- To prepare and submit filings on your behalf.
- To monitor compliance deadlines and notify you of upcoming filings.
- To process payments and send invoices.
- To respond to support requests and improve our services.
- To comply with legal obligations including BOI, AML, and KYC requirements.
3. Sharing of Information
We share information only with:
- Federal, state, and local agencies to whom we submit filings on your behalf.
- Service providers under contract (e.g., payment processing, document storage, email delivery).
- Legal authorities when required by valid subpoena or court order.
We do not sell your personal information. See our Do Not Sell or Share notice for details.
4. Data Retention
We retain client and filing records for the period required by applicable law, typically a minimum of seven years. Account data is retained for the life of your account and a reasonable archival period thereafter.
5. Security
We employ encryption in transit and at rest, role-based access controls, audit logging, and routine security review. No system is perfectly secure, but we treat client data with the highest standard of care.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of inaccurate information.
- Restrict or object to certain processing.
- Request a copy of your data in a portable format.
- Opt out of marketing communications at any time.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
8. International Users
Our services are operated from the United States. By using our services you consent to the transfer and processing of your information in the United States.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the client portal or email.
10. Contact
Privacy questions or requests? Email privacy@rossandassociates-business.online.